Privacy Policy
How we collect, use, share, and protect information when you visit our website or request appliance repair service.
Your information supports your service request.
This Privacy Policy explains how Mojave Crest Appliance Repair (“we,” “us,” or “our”) collects, uses, and protects information when you visit this website or contact us to request appliance repair service. Mojave Crest Appliance Repair is located at 15329 Bonanza Rd, Victorville, CA 92392. Questions about this policy? Email support@applianceinvictorville.com or call (760) 210-1100.
Information We Collect
We may collect the following types of information:
Contact form submissions
When you submit a request through our contact page, we collect the information you provide, which may include your name, phone number, email address, service address or general location, and details about your appliance repair request.
Phone call data
If calls are handled through a call-tracking service, basic call details may be logged. If calls are recorded for quality or training purposes, you will be notified as required by law.
Website usage data
Like most websites, we may automatically collect certain technical information when you visit, such as your browser type, device type, and pages viewed, typically through analytics tools.
Cookies and similar technologies
The site may use cookies or similar technologies that support website functionality, analytics, or advertising. The exact data collected depends on the tools active on the site.
How We Use Information
Information we collect is used to:
- Respond to service requests and schedule appointments
- Communicate with you about an appointment, estimate, or ongoing repair
- Improve this website and understand how visitors use it
- Comply with legal obligations where applicable
Call Tracking
If this website uses a call-tracking number or service to measure which marketing channels generate calls, that service may log the phone number you call from, the date and time of the call, and call duration.
Any call recording, if used, is disclosed at the start of the call as required.
Third-Party Service Providers
We may share information with third-party service providers who help us operate this website and our business, such as:
Specific providers may change as the tools used to operate the website and business change. These providers are given only the information necessary to perform their function and are not authorized to use it for their own independent purposes.
We do not share your information with third parties for their own marketing purposes without your consent.
Data Retention
We retain information collected through this website and through service requests for as long as reasonably necessary to fulfill the purposes described in this policy. That may include maintaining service records and complying with legal or accounting obligations.
Retention time can vary according to the type of record, why it was collected, and any applicable legal or business requirement.
Your Privacy Rights
Depending on where you live and which laws apply to the business, you may have rights regarding your personal information. These can include the right to request access to, correction of, or deletion of information we hold about you.
To make a privacy request, email support@applianceinvictorville.com or call (760) 210-1100. We may need to verify your request before taking action, and some information may be retained where permitted or required by law.
Children’s Privacy
This website is not directed at children, and we do not knowingly collect personal information from children.
Information Security
We take reasonable steps to protect information collected through this website, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Mojave Crest Appliance Repair: